These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and maya23 ("maya23," "we," "us," "our"), the operator of the online gaming platform accessible at maya23.vip and its related sub-domains and mobile applications. These Terms govern your use of the website, all games, all promotional offers, and all related services provided by maya23.
maya23 operates in accordance with PAGCOR (Philippine Amusement and Gaming Corporation) regulatory guidelines applicable to online gaming platforms serving the Philippine market. These Terms are subject to and must be read in conjunction with all applicable Philippine laws and regulations governing online gambling.
To register and use maya23, you must satisfy all of the following eligibility criteria at all times:
maya23 reserves the right to request documentary proof of eligibility at any time, including government-issued photo identification and proof of address. Failure to provide satisfactory verification documents within the period specified will result in account suspension pending resolution.
Each player is permitted to maintain only one (1) registered account on maya23.vip. Creating duplicate or multiple accounts is strictly prohibited and will result in the termination of all associated accounts and the forfeiture of any funds, bonuses, or winnings held therein.
When registering, you agree to provide accurate, current, and complete information including your full legal name, date of birth, mobile number, and email address. You are responsible for maintaining the accuracy of this information and must promptly notify maya23 of any changes via the account settings or support channels.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. Any activity conducted through your account — whether or not authorized by you — is your responsibility. If you suspect unauthorized access to your account, you must contact maya23 support immediately.
maya23 reserves the right to refuse registration or terminate an existing account at its sole discretion if it determines that a user has violated these Terms or applicable law.
All financial transactions on maya23 are conducted in Philippine Peso (PHP). The minimum deposit and withdrawal amounts are set out in the platform's Banking section and are subject to change with reasonable notice.
Accepted payment methods include GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, USDT TRC20, Coins.ph, and credit/debit cards. maya23 does not accept deposits from third-party accounts — all deposits must originate from a payment method registered in your own name.
Withdrawals are processed only after your identity has been verified in accordance with our KYC (Know Your Customer) procedures. Withdrawal requests to GCash wallets are typically processed within minutes for verified accounts. Larger withdrawal amounts may be subject to manual review and processed within a reasonable timeframe. maya23 reserves the right to request additional verification documentation for withdrawal requests above specified thresholds.
All transaction records are maintained by maya23 and are available in your account transaction history. In cases of dispute, maya23's records shall be deemed accurate unless demonstrated otherwise by clear evidence.
maya23 offers various bonuses and promotional incentives to registered players. All bonuses are subject to specific terms including wagering requirements, game restrictions, time limits, and maximum withdrawal caps as specified in the individual promotion terms at the time of offer.
Bonuses are awarded at maya23's sole discretion. maya23 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice, except that changes will not affect bonuses already accepted and being validly wagered by players.
Any attempt to abuse bonus offers — including but not limited to creating multiple accounts, coordinated bet hedging, or exploitation of software errors — will result in the cancellation of the relevant bonus, related winnings, and may result in account termination. All bonus-related decisions made by maya23 are final.
All games available on maya23 are provided by licensed third-party game developers and are governed by the rules specific to each game as displayed within the game interface. By participating in any game, you acknowledge and accept the applicable game rules.
All game outcomes are determined by certified Random Number Generator (RNG) systems independently audited by recognized testing agencies. maya23 does not manipulate game outcomes. The Return to Player (RTP) percentage for each game is available within the game information panel.
In the event of a technical malfunction or connectivity error during a game round, the affected game round may be cancelled and the stake returned to your account. maya23 shall not be liable for any winnings foregone due to a technical error beyond its reasonable control.
The following conduct is strictly prohibited on maya23 and will result in account suspension or permanent termination, forfeiture of funds, and may result in referral to law enforcement authorities:
maya23 is committed to providing a safe and responsible gaming environment. We provide the following responsible gaming tools, all of which are accessible from your Account Settings and take effect immediately:
All players are encouraged to use these tools proactively. If you are concerned about your gambling behaviour, please contact our 24/7 support team or visit our Responsible Gaming page for further resources. maya23 is strictly for players aged 21 and above.
The collection, use, and storage of your personal data by maya23 is governed by our Privacy Policy, which is incorporated into these Terms by reference. By registering on maya23, you consent to the processing of your personal data as described in the Privacy Policy. maya23 complies with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).
To the fullest extent permitted by applicable law, maya23, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, data, goodwill, or other intangible losses.
maya23's total aggregate liability to any player in connection with these Terms or use of the platform shall not exceed the total amount deposited by that player in the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
maya23 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on the platform at least seven (7) days prior to the effective date of the change, except where immediate changes are required by law or regulatory authority.
Your continued use of maya23 following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and may request account closure and withdrawal of your remaining balance.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before commencing any formal legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of thirty (30) days following written notice of the dispute. maya23's decisions regarding all in-game disputes, bonus disputes, and account matters made in accordance with these Terms are final and binding.
For any questions, complaints, or requests regarding these Terms & Conditions, please contact the maya23 support team:
maya23 aims to respond to all formal complaints within five (5) business days.
The most important things every maya23 player should know about these Terms.
All players must be at least 21 years old as mandated by PAGCOR regulations. Age verification is mandatory and underage registration results in immediate account closure and forfeiture of funds.
Each individual may hold only one active account on maya23. Duplicate accounts are terminated and all associated funds are forfeited. Contact support if you suspect a duplicate was accidentally created.
Withdrawals require completed identity verification. GCash cashouts for verified accounts average under 10 minutes. Larger amounts may require brief manual review before processing.
maya23 operates in accordance with PAGCOR guidelines. This means game fairness standards, player fund protection measures, and responsible gaming requirements are all enforced at the regulatory level.
All bonuses are subject to wagering requirements before withdrawal. Requirements, eligible games, and time limits are specified in individual promotion terms. Read them before accepting any offer.
Deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion are available to all players from Account Settings. These tools exist to keep gaming enjoyable and within your control.
These Terms exist to protect you and ensure fair play for every Filipino player on the platform. Understanding them means you can focus on what matters — enjoying the games.